Refund Policy
Last updated: January 2026
We strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we are here to help.
Eligibility for Refunds
- To be eligible for a refund, you must return the item within 3 days of the purchase date.
- The item must be unused, in its original packaging, and in the same condition as when received.
- Proof of purchase (receipt or order confirmation) is required.
Non-Refundable Items
- Gift cards
- Downloadable software products
- Certain health and personal care items
- Perishable items
Refund Process
- Initiate a refund by contacting us through this platform, stating the reason for return.
- Attach proof of payment to your message using the message option.
- Once your return is received and inspected, the seller will notify you via email or phone of the approval or rejection of your refund.
Refund Method
If approved, your refund will be processed and credited back to your original payment method within 3 days, subject to your card issuer's policies.
Shipping Costs
Shipping costs are non-refundable. Return shipping costs will be deducted from your refund, if applicable.
Exchanges
Exchanges for the same item will be negotiated between the seller and buyer on a case-by-case basis.
Contact Us
If you have any issues or concerns, please contact us through this platform or report the seller using the report option.